Duty Manager Job Description
Overseeing hotel operations, the Duty Manager plays a pivotal role in ensuring exceptional guest experiences and fostering a positive work environment.
This position requires strong operational knowledge, excellent problem-solving skills, and the ability to handle conflicts or complaints smoothly.
Key responsibilities include possessing a full understanding of the hotel's emergency procedures, supporting operations departments as necessary, and demonstrating a strong desire to progress and develop your career in hospitality.
* Strong operational knowledge with the ability to work across departments as needed
* Excellent problem-solving skills and the ability to handle conflicts or complaints smoothly
* Full understanding of the hotel's emergency procedures
* Ability to develop and build relationships and influence all levels of the business
The ideal candidate will be a proactive and flexible individual who is committed to delivering exceptional results and contributing to the success of the hotel team.
Benefits include competitive salary, development opportunities, performance-related bonus plan, employee meals on duty, extra annual leave day for every year worked, and employee assistance programme.
The Dalata Hotel Group is an inclusive employer actively encouraging people from all backgrounds and abilities to apply.