Base pay range
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Job Title: Operations Team Leader
Location: Dublin, Ireland (Onsite/Hybrid)
About
An exciting new opportunity has become available to join a leading financial institution. Reporting directly to the CEO, this is a key leadership role that will include responsibilities such as managing various teams, driving high standards of customer service, and ensuring full regulatory compliance in a fast-paced financial services environment.
The Role: what does the job involve?
* Monitor, review, and oversee employee performance, providing coaching and feedback as needed.
* Ensure high standards of service delivery, aligned with agreed budgets and performance metrics.
* Promote awareness of the services provided by business and support strong community engagement.
* Ensure all targets and objectives set by the CEO and Board of Directors are met effectively, while fostering collaborative relationships with the CEO, Management Team, Board and external stakeholders.
* Uphold strong office administration practices and manage internal and external communications.
* Support the Finance Officer with monthly account preparation and reporting.
* Contribute to strategic and operational planning and execution.
The Candidate
* A third-level business degree and/or a relevant professional qualification.
* APA/QFA qualifications are advantageous.
* Minimum of 4 years' experience in the financial services industry, ideally including management and/or consumer lending experience.
* Strong people management, leadership and communication skills - written and verbal.
* High proficiency in ICT, particularly Microsoft Office tools, and regulatory awareness.
* A proven track record of achievement in a similar operations or leadership role, with strong analytical thinking and problem-solving capabilities.
* The ability to work independently and lead a team to deliver outstanding results.
What We Offer
* Competitive salary with ample opportunity to grow.
* Friendly and supportive team environment.
* Pension scheme and other employee benefits
How to Apply
Get in touch with Shauna O'Connor directly or apply with your CV.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Finance
Industries
* Banking
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