Overview
The Lead Office Assistant will be responsible for enhancing the excellent standards of operational facilities delivery at our clients' new state of the art building. This will include detailed floor walks, monitoring stock in social areas and storage rooms, ensuring meeting rooms are kept up to standard, providing event support where required, stocking printing stations, enforcing the clear desk policy, and other duties covered by the client WPS team. You will supervise the Office Assistants teams while ensuring high standards are maintained at all times.
Role Summary
The Lead Office Assistant will support Office Services at the Client’s state of the art new campus and may directly manage contract services and suppliers as required. The role will interact with various departments and senior managers, and the Lead Office Assistant will lead individual assignments as directed by the Office Services and Hospitality and Campus Events Manager.
Key Responsibilities
* Ensuring the social areas, open space and meeting rooms are kept immaculate across all office floors
* Coordinate and manage a small team of Office Assistants
* Provide high level customer service for internal and external customers
* Coordinate meeting room setups and assist with events as required
* Perform administrative tasks
* Operate CAFM system to evaluate, prioritize and respond promptly to facilities-related inquiries; relay inquiries to appropriate resources
* Health and Safety management, ensuring relevant legislation is adhered to and appropriate records are maintained
* Responsible for contractors while on site
* Maintain Events and Office Services inboxes, allocating and completing tasks as required
* Some unsocial hours may be required
Essential Skills And Experience
* Strong interpersonal and communication skills, both oral and written
* Organized, efficient and able to multitask
* Ability to work independently and manage a team
* Knowledge of IT software – Office and other business-critical software
* Administrative experience
* Health and Safety knowledge and awareness
* Customer service skills
* Contractor management
* Meeting room management
* Flexibility
Desired Skills And Certification
* Occupational first aid
* Manual handling
Seniority level
* Associate
Employment type
* Full-time
Job function
* Administrative
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