Overview
Benefit is growing, and we are looking for a fearless Full-time 37.5-hour Counter Manager who is passionate about making real connections in Flannels Meadowhall!
Calling all rule-breakers, innovators & fun-loving self-starters! Are you smart, sassy & scrappy? Do you love to laugh out loud? You’re just what we’re looking for, Gorgeous!
We’re Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under luxury group Louis Vuitton Moet Hennessy. Founded in 1976 by twins Jean & Jane Ford in San Francisco, we’re now in 59 countries with over 3,000 BrowBars & 6,000 trained service experts worldwide. At Benefit, we believe laughter is the best cosmetic—when we’re laughing & having fun, that’s when we’re our most beautiful. We work smart & laugh hard. Sound like you? You’ve come to the right place!
We’re proof that premium brands can be fun. We focus on transforming customers into better versions of themselves while having a ton of fun doing it.
It’s about looking good and staying positive—every customer will see you as the face of our brand. You’ll love doing makeovers with our top products, and they’ll love you for making them look amazing.
Responsibilities
The Counter Manager oversees the achievement of retail objectives in store. By leading your team by example, you will maximize sales opportunities and ensure the team provides excellent customer service and shopping experiences.
Duties include:
* Management – Motivating staff, delegating roles, meeting sales targets, and maintaining high customer service standards.
* Sales Goals – Achieving counter and service sales targets through team delegation, customer connections, product demonstrations, beauty/brow services, and booking repeat appointments.
* Brow services – Performing waxing, tinting, and tweezing to ensure customer satisfaction and repeat bookings (full training provided).
* Teamwork – Conducting daily team meetings, effective communication, and recognizing positive work to motivate the team and achieve targets.
* Promotion and Events – Creating in-store and external events, including product launches and charity events, to boost business.
* Stock – Keeping the counter stocked and reporting concerns promptly.
* Communication – Maintaining open communication with store/department and area managers.
* Administration – Completing necessary administrative tasks regularly and assisting with area manager admin as needed.
* Staff Rotas – Preparing fair staff schedules monthly.
* Hygiene and Housekeeping – Ensuring the counter and displays are clean and hygienic at all times.
Qualifications
Counter Managers may need to work weekends, late nights, and bank holidays alongside weekday shifts.
Benefit offers a lively environment with opportunities for growth and development, welcoming diverse skills and backgrounds. If you’re proactive and problem-solving oriented, this Counter Manager role could be perfect for you.
Our mission is to “Build a beauty community for all. Dedicated to doing good and feeling good.” We are an equal opportunity employer, celebrating diversity and encouraging everyone to be authentic.
We use video interviews in our recruitment process. If you need additional flexibility, please contact careersatbenefit@benefitcosmetics.com.
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