IT Support Technician
Onsite
Sligo
Salary depends on experience.
MPG Recruitment are seeking an
IT Support Technician
to monitor, manage, and support customer IT systems, ensuring security, performance, and availability. You'll be part of a dynamic team helping clients optimise their IT infrastructure across on-premise and cloud environments.
Key Responsibilities:
* Manage and monitor IT systems via RMM platforms.
* Provide support for Microsoft applications & operating systems.
* Maintain IT documentation and inventory.
* Communicate with customers on incidents, updates, and maintenance.
* Escalate technical issues where necessary.
* Ensure SLAs, policies, and procedures are met.
Skills & Experience:
* Strong knowledge of servers, workstations, routers, firewalls, LAN/WAN.
* Experience with IT support and monitoring tools.
* Self-motivated, proactive, and a strong communicator.
* Degree in Computer Systems & Networking (or equivalent experience).
* Microsoft certification preferred.
Excellent benefits
Interested? Send your CV to