Application Support Analyst
We are seeking an experienced Application Support professional to provide technical support to internal users and external clients, liaising with third-party providers and supporting the delivery and design of a Microsoft 365 environment.
Duties:
* Provide application support internally across the business.
* Manage the development and promotion of ICT policies and procedures.
* Support the design and delivery of a Microsoft 365 environment, managing third-party activities in doing so.
* Troubleshoot Office 365 issues.
Requirements:
* Strong experience in supporting Microsoft 365 applications such as Office 365, SharePoint, Word, PowerPoint, etc.
* Understanding of network terminology, topology, TCP/IP model.
* Experience of supporting enterprise applications.
* Beneficial to have experience with PowerShell scripting, Power Platform, Power Apps, and O365 Security & Compliance.
About the Role:
This position involves working in a hybrid environment based in Dublin City Centre. The successful candidate will be part of a team providing technical support and solutions to internal and external clients.
What We Offer:
* A competitive salary of €49,210 - €58,868 p/a (incremental scale).
* An initial 3-year contract prior to permanency.