Who We AreEOS IT Solutions is a family run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.The RoleAs an AV Field Technician, you'll be a key member of our EMEA & UK/ROI deployment team, responsible for the installation, configuration, and decommissioning of Audio Visual systems at client sites across the region. You'll ensure technology is installed to the highest standards, troubleshoot issues, and deliver exceptional service in fast-paced environments. Installs will mostly take place in the commercial/corporate sector.Please note, it is a condition of employment that you are eligible and able to frequently travel across the UK, Ireland and Europe.What You'll DoInstall and de-install AV systems across client sites in a commercial settingConfigure endpoints and supporting infrastructureConduct room audits to ensure optimal technology performance for various sizes of meeting roomPerform preventative maintenance to keep equipment and spaces ready for useIdentify and resolve hardware faults and system failuresComplete post-installation assessments and documentationCarry out on-site User Acceptance Testing and software upgradesAct as a technical escalation point, providing solutions for ongoing issuesCollaborate with EOS teams to deliver AV services in line with SLAs and client expectationsCommunicate project updates and reports to managementDocument hardware failures and manage Break/Fix and RMA requestsWhat You'll Need to SucceedProven experience in AV/Video Conferencing system installationPractical, hands on experience using tools and working with cables.Willingness and ability to travel extensively across the regionProfessional, efficient, and customer-focused approachComfortable working under pressure with independent, confident decision-makingPassion for technical development and continuous learningReliable and responsible, with the ability to work solo or in a teamExcellent organizational and time management skillsStrong written and verbal communication abilitiesCritical thinking and problem-solving mindsetFlexibility to adapt to changing schedules and customer needsPreferred SkillsControl Systems: Crestron, AMX, ExtronAudio Systems: Biamp, QSC, PolycomVideo Systems: Cisco, PolycomDiversity & InclusionEOS is proud to be an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace and welcome applications from all backgrounds, regardless of gender, gender identity, age, belief, race, national origin, sexual orientation, disability, marital status, or any other non-merit factor.#IND