Senior Data Insights Analyst
As a data insights analyst, you will be responsible for providing analytical expertise to support key strategic and operational initiatives for our customer success organization.
You will use statistical methods, algorithms, and analysis techniques to surface insights and advise business leaders on strategy and identify opportunities to optimize business processes, customer experiences, and offerings.
Key responsibilities include supporting stakeholders with in-depth analysis, conducting research, assessing the impact of business strategies, and executing sophisticated qualitative and quantitative analyses.
You will also act as the data subject matter expert for the area of the business you support, understanding dataset structure, data quality, and appropriate analysis use cases.
The ideal candidate will have 5+ years of relevant work experience, a degree in a STEM discipline, and strong experience with statistical analysis software, BI/data visualization tools, and presenting data tools.