Overview
The Ellison Hotel, Castlebar, Co. Mayo is currently seeking an enthusiastic and energetic Restaurant Manager to join our friendly and dynamic team.
Responsibilities
* Oversee Restaurant, Bar, Events, and other operational areas as needed.
* Support the General Manager and Heads of Departments.
* Exceed guest expectations and collect feedback to set service benchmarks.
* Actively participate in daily operations, promoting teamwork and a positive work ethic.
* Lead by example with a hands-on approach, encouraging initiative and continuous improvement.
* Maintain full knowledge of menus, wine, beverages, and cocktails, promoting suggestive selling.
* Resolve guest complaints promptly and efficiently.
* Ensure cohesive, consistent operations to maximize productivity, profitability, and service standards.
* Control costs, maintain budgets, and ensure accurate operational equipment management.
* Coordinate maintenance and property management with the General Manager/Duty Managers.
* Monitor market trends, competitor offerings, and act to maintain competitiveness.
* Assist with budgets, marketing plans, and performance targets.
* Ensure compliance with financial policies and practice effective stock control.
* Roster team members fairly and cost-effectively; manage wage and labor reporting.
* Oversee POS/Micros systems and operational checklists.
* Manage reservations and coordinate relevant information.
* Collaborate with the Head Chef on food quality complaints.
* Maintain professional presentation, grooming, and uniform standards.
* Perform other duties as assigned by the General Manager.
Required Education, Skills And Qualifications
* A degree or diploma in Hotel or Hospitality Management would be preferred but is not essential
* Minimum 3 - 4 years restaurant experience within a similar position of similar size hotel.
* Possess strong food and beverage, coffee, wine and cocktail knowledge.
* Proven exemplary guest service and sales skills.
* Knowledge of Point of Sale systems.
* Strong communication skills, both written and verbal.
* Responsible Service of Alcohol/General Manager's Certificate.
Benefits
* Free Parking
* Free Lunch at Head Office and managed Hotels
* Discount rates at Comer Group Hotels
* Discounted rates at Comer Group Ireland Restaurants
Due to the large volume of applications for this role, only successful candidates will be contacted.
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