Spirit Motor Group is one of Ireland's largest automotive retail groups, with no fewer than nine locations and a huge selection of new and used cars and commercial vehicles available.
Established in ****, we're proud to represent some of the world's most celebrated brands, including Jaguar, Land Rover, Volvo, Ford, ŠKODA, SEAT and Volkswagen service.
We are looking for a professional receptionist / administrator to work in our Spirit Skoda Dealership in Sandyford.
The role is fulltime, Monday to Friday, 40 hours per week.
Role and responsibilities
The receptionist is the first point of contact on customers and visitors arriving to the showroom.
Report into the Dealer Principal
Ensuring customers receive a great welcome when they arrive to the showroom and that they are courteously directed to the relevant department / sales person
Answer main switchboard in dealership, directing calls and co-ordinating detailed messages
Directing customers to wait and avail of refreshments in the customer wating area while their sales person becomes available
Providing directions to the service and parts department
Receiving incoming post and deliveries, sorting and distributing incoming post
Organising dispatch of post by mail, courier or Spirit driver
Keep up to date with company events, promotions, special offers etc where switchboard may be busier
Answer simple customer enquiries on all company services including sales, aftersales, service and parts
Direct customer queries and/or complaints to the appropriate department
Administrative duties including the registration of vehicles and other admin tasks as directed by the Sales Manager / Dealer Principal
Co-ordinating the equipment and supplies requirements for the building, purchasing and ordering stationary, toners, paper, forms
Ensuring the visitor areas are clean and tidy and that there is an adequate supply of refreshments.
Ensuring company equipment has adequate supplies such as paper and toners in printers.
Providing administrative and clerical support to the sales / service teams.
About you
At least 1 year's experience on a busy customer facing reception
Experience of dealing with customers, meeting, greeting and responding to queries over the phone and in person
Excellent organisational skills and the ability to multi task and problem solve.
Ability to communicate at all levels.
Good administration and time management skills
An enthusiasm for a career in customer service and sales
Competent at Microsoft Office; Excel; Word
Ability to be flexible as and when required, have a "can do" attitude.
Excellent communication skills with fluent spoken and written English
Job Types: Full-time, Permanent
Benefits:
Bike to work scheme
Company pension
Employee assistance program
Employee discount
On-site parking
Experience:
Sales administration: 1 year (required)
Work authorisation:
Ireland (required)
Work Location: In person