Business Development Manager – Luxury Jewellery, Watches, & GiftsMy luxury retail client based in South Dublin City Centre specialises in high end diamond jewellery, watches, accessories and gifting.They have a created a brand new and exciting role of Business Development Manager; a position that will come with a lot of autonomy and visibility.This person will be crucial in attracting corporate customers and VIP clients, whilst working with the retail team in creating a first-class customer experience across all three stores.As Business Developer you will build a pipeline of high-value accounts, working with the broader retail and marketing team on ways to drive sales into the business and support long-term growth.You will design and roll out a client relationship programme that measurably improves retention and average sale value.You will also elevate the wider sales team's approach to client relationship management through active mentoring and best-practice coaching.You must be sales driven, have excellent presentation and negotiation skills and most importantly must have a genuine passion for luxury retail.Salary and Package€55k-€65k may be negotiable but must reflect experience6% Pension ContributionLife AssuranceResponsibilitiesDrive corporate sales and events across locations, targeting businesses in financial services, legal, hospitality, and professional servicesLeverage an existing network and collaborate with the sales team to identify, engage, and convert new corporate opportunitiesPartner with Marketing and Store Managers to design tailored corporate client experiences that reflect the brand's luxury positioningAct as the primary point of contact for key accounts, delivering a consistently high-touch, personalised experienceBuild and maintain consistent standards of communication and service quality across every client interactionDesign and execute a VIP client programme including private shopping sessions, exclusive previews, and product launch eventsImplement client segmentation strategies and use CRM tools to manage data, generate actionable insights, and personalise outreach at scale.Coach the sales team on clientelling best practices, communication standards, and brand-aligned customer experience.Track, analyse, and present KPIs, including retention rates, satisfaction scores, and customer lifetime value, to senior leadership on a regular cadence.QualificationsMinimum 2 years' experience in business development, corporate sales, or key account management within luxury retail, premium hospitality, or a high-end B2B environmentProven track record of meeting and exceeding commercial targets in the Irish marketConfident operating at C-suite and senior decision-maker level for corporate engagementHands-on proficiency with a CRM platform (HubSpot, Salesforce, or similar) for pipeline management and performance reportingFull, clean Irish driving licence and car for client visits
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