Branch Operations Manager
We are seeking an experienced and driven leader to oversee the operations of a high-performing branch. This is a hands-on management role focused on developing strategies to improve efficiency, drive sales, and enhance customer satisfaction.
About the Role
* Take ownership of branch performance, driving growth and profitability through effective leadership.
* Develop and maintain key relationships with builders and contractors, leading negotiations and managing contracts.
* Oversee daily branch operations, including stock management, purchasing, and supplier engagement.
* Lead, support, and develop the sales team to achieve targets while delivering exceptional customer service.
* Manage customer accounts, pricing structures, and contracts in collaboration with the credit control team.
Key Skills and Qualifications
* Proven track record in sales, with strong experience negotiating with large-scale clients.
* Demonstrated leadership ability, with strong people management and team development skills.
* Experience in stock control, purchasing, and supplier relationship management.
* Commitment to delivering exceptional customer service and developing long-term customer relationships.
What We Offer
A dynamic and supportive work environment, opportunities for career growth and professional development, and a competitive compensation package.