Senior Operations Manager Job Description
We are seeking an experienced Senior Operations Manager who is passionate about delivering exceptional food and world-class customer service.
* Lead and inspire a team through coaching, training and feedback to deliver outstanding food and service.
* Build strong relationships with clients and act as a positive brand ambassador for our organization.
* Manage daily operations efficiently, including financial reporting and performance monitoring.
* Champion a culture of hospitality, quality and innovation across all offerings and touchpoints.
Our ideal candidate will have:
* Experience managing teams in a fast-paced hospitality or food-focused environment.
* Excellent communication, leadership and organisational skills.
* Strong commercial awareness with a focus on results and innovation.
* Confidence working with stakeholders at all levels and driving high standards across the board.
We celebrate individuality and invest in our people's growth and development. Our organisation is committed to creating a work environment that fosters collaboration and success.