Account ManagerAbout Your New EmployerOur client is a forward-thinking company in the energy sector, dedicated to promoting sustainable energy solutions.They have a strong presence in the Irish market, helping both residential and commercial clients optimize their energy usage.Known for their innovative approach, they leverage advanced technology to provide insightful energy management solutions.About Your New Role as an Account ManagerAs an Account Manager, you will proactively identify and engage at-risk Key Accounts to cultivate a more sustainable relationship with them.Serve as their main point of contact to ensure you can resolve customers' concerns as fast as possible.Conduct regular feedback sessions and renewal conversations so you can generate new business with existing accounts.Collaborate with the sales team to deliver a consistent experience for all accounts.Provide regular insights into churn drivers, identifying the reasons so you can recommend process and product improvements.Track and document retention activities in CRM systems for visibility and follow-up.What Skills You Need in This Account Management RoleYou must have 3+ years in client-facing roles.Familiarity with CRM and CX tools (e.g., Salesforce, Zendesk, Gainsight).What's on OfferA salary of €35,000 - €42,000.23 days annual leave.Laptop/phone.Hybrid working model.Death in Service benefit.EAP.More to come post probationWhat's Next for you?Apply now by clicking the "Apply Now" button or call us at for more information.