Overview
Join to apply for the Team Lead - Carrier Relationship Management role at Endress+Hauser Group.
At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our 17,000 employees shape the future of process automation. Being family-owned means we look beyond short-term moves, focusing on a forward-thinking vision for our people, our clients, and the world at large.
What is the role about?
The Global Logistics Operations Center (G-LOC) is a dynamic and innovative unit striving to deliver world-class supply chain solutions to our customers. As we grow our global logistics operations, we are looking for a highly motivated and experienced Carrier Relationship Manager to manage, nurture, and strengthen relationships with our network of carriers across multiple transportation modes. The Carrier Relationship Manager will oversee the company"s relationships with carriers and transportation service providers, ensuring they meet the company"s needs and deliver high-quality services. This role focuses on building and maintaining strong partnerships, negotiating contracts, and continuously evaluating carrier performance to support the success of our global logistics operations. The ideal candidate will have deep knowledge of carrier operations, strong negotiation skills, and the ability to manage multiple carrier relationships effectively.
Responsibilities
* Supervise a team of people in the organization and delivery of their daily tasks
* Manage a shift system to monitor all Regional and Country Hub requirements ensuring shifts are resourced appropriately and considering all global and local work environments, to deliver service excellence for all E+H PC’s and SC’s worldwide
* Participate in the recruitment of new team members and support the development of a team with a passion for excellence and delivering exceptional service
* Design and implement a training and induction process to support new and experienced team members in upskilling and continuous knowledge development
* Promote the use of the Learning platform and encourage team members to develop their own knowledge
* Provide constructive and timely performance evaluations, offering regular feedback and identifying areas for development
What do we expect from you?
You Bring
* A degree in Supply Chain Management, Logistics, Business Administration, or a related field
* Previous experience in managing carrier relationships for global logistics operations is highly desirable
* Certifications: APICS, CSCMP, or other logistics and supply chain certifications are a plus
* Experience in supervising a team
* Strong problem-solving skills
* Excellent documentation skills for project management documentation and processes to support know-how transfer
* Fluent spoken and written English; additional languages are an advantage
* Great communicator and facilitator comfortable working across organizational boundaries and managing internal and external stakeholders
* Experience working in multi-cultural, globally dispersed teams and in a matrix organization
* Ability to travel globally up to 20-40% if required
What can you expect from us?
At Endress+Hauser Ireland, we offer:
* Employee well-being through a comprehensive pension scheme and health offerings
* A supportive, family-owned company with a commitment to sustainability and long-term growth
* Ongoing professional development through training programs, knowledge sharing, and e-learning
* A friendly and inclusive culture that promotes well-being and teamwork
How do you apply?
To apply, please upload your documents to our career page. Due to data privacy considerations, applications sent by email cannot be accepted. Agencies and HR service providers are requested not to submit unsolicited profiles.
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