Senior Credit & Collections Analyst page is loaded
Senior Credit & Collections Analyst
Apply locations Ireland - Dublin time type Full time posted on Posted 6 Days Ago job requisition id 31095846
JOB DESCRIPTION:
We currently have a vacancy for an OTC Analyst and this role will involve the following:
POSITION SUMMARY:
The Credit & Collections Analyst is accountable to perform/review the day-to-day shared service credit operations for the region including but not limited to:
- Review of credit extended to customers within the normal credit review process.
- Advise and propose the appropriate customer credit limit.
- Determine if any risk mitigation instrument is required and propose the most appropriate option.
- Preparation and review of credit requests over threshold values.
- Development and monitoring of monthly credit reporting.
- Determination and review of customers placed on credit hold.
MINIMUM REQUIREMENTS
- Bachelor's in business administration or Professional credit management qualification highly preferred. Relevant work experience advantageous or equivalent combination of education and work experience.
- 2+ years of international credit experience inclusive of all aspects of credit management and/or cash collections.
- Fluent in English with a second European language a bonus.
- Knowledge and understanding of overall OTC (Order To Cash) processes.
- Experience in analysing data.
- Experience working with Emerging Markets preferred.
- Experience working with financial instruments, i.e. credit insurance, LC's, guarantees, etc.
- Experience in reading and analysing customer financial statements.
- Prior recent experience working in a captive SSC environment preferred.
- Experience with 3rd party outsource providers preferred.
- Strong ability to interact with internal and external parties at Senior Management levels.
- Attentive to detail with a propensity for continuous improvement and standardisation.
- SAP ERP experience is a plus.
- Advanced Excel skills.
MAIN RESPONSIBILITIES INCLUDE:
- Perform day to day shared services credit, cash collections and cash application functions within the defined process standards working across captive and outsourced teams.
- Analyse and review credit assessment and terms provided to existing and new customers.
- Credit management and risk mitigation leveraging financial instruments, i.e. credit insurance, letters of credit, bank guarantee, etc.
- Manage the Bad Debt Reserve calculation process and seek for improvements.
- Perform collection reviews with the regions as well as the required follow-ups.
- Drive cash collections for the portfolio under management.
- Analyse and Review the cash collections performance.
- Meet the agreed performance measures, KPIs, and goal setting processes.
- Prepare and review monthly performance reports.
- Oversee the cash application activities performed by the 3rd party provider.
- Ensure that the customer payments are adequately allocated.
- Assist management in performing, facilitating, and reviewing day to day credit and cash collections activity within the shared services centre and the 3rd party provider.
- Have a high level of understanding of the commercial operations, build and maintain an excellent relationship with commercial stakeholders such as Area General Managers, Area Controllers, Regional and Divisional Finance Directors.
- Standardise the credit and collections processes and services to the regional shared service organization.
- Provide support in the maintenance, review and update of the global standard credit and collections processes, to meet the needs of the shared services stakeholders.
- Create, review and maintain Standard Operating Procedures (SOPs).
- Evaluate best practices with global peers and develop improvement suggestions.
- Assist management in developing and reviewing performance results for credit and accounts receivable processes in the region.
- Ensure integrity of internal controls, in partnership with the compliance team.
- Support internal and external audit queries.
- Provide oversight and support for responses to and remediation of audit findings, across internal and 3rd party outsource service providers, as required.
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