Overview
Senior Director, Product Innovation at Optum. The role will be responsible for generating new growth for Optum Rx by partnering with Optum Rx businesses and the broader UHG enterprise to identify and qualify new product opportunities for the PBM. The Senior Director will report to the VP, OptumRx (Ireland) and have a dotted line to the SVP, Strategy & Innovation (US). The role will develop a sustainable pipeline of new product ideas to build and deliver on the Product team’s annual Gross Margin goals and differentiate Optum Rx in the marketplace.
Careers with Optum offer flexible work arrangements. Individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between the Dublin office and telecommuting from a home-based office in a hybrid work model.
Primary Responsibilities
* Lead the search, evaluation, and prioritization to build a pipeline of new product opportunities for Optum Rx’s PBM business
* Facilitate group brainstorming sessions to inspire, solicit, hone, and prioritize innovation ideas
* Stand up and conduct routine product innovation sessions with various Optum Rx business teams
* Develop and review financial models, what-if scenarios, and sensitivity analyses to evaluate product ideas
* Create and articulate a business case for the highest impact product opportunities across the organization
* Influence senior leaders at ORx, Optum, and UnitedHealth Group in forming and prioritizing innovation opportunities for maximum organizational impact
* Develop cross-Optum and UHC relationships to co-develop new enterprise-based product opportunities
* Build client relationships and councils to solicit feedback and identify potential clients for pilots
* Develop recommendations to senior executives based on analyses to identify the highest value opportunities to pursue
* Develop dashboards to monitor pipeline value over time
* Continuously improve innovation processes to increase product success rates and returns
* Support product progression through build and execution phases
* Maintain knowledge of internal products, strategies, competitors, and market trends
* Serve as an innovation thought leader to internal and external partners and clients
* Serve as SME to peers and leaders across Product, P&L, and Growth teams on promote or demote validity of new ideas
* Develop analysts to build market research and business case analysis, enabling senior executive presentations with recommendations
Required Qualifications
* Bachelor’s degree
* Extensive product and innovation experience
* Healthcare experience
* Healthcare consulting or banking experience
* Experience delivering results with large-scale, cross-functional teams in highly matrixed organizations
* Experience succinctly communicating product recommendations and opportunities to senior leaders
* Experience influencing and leading cross-functional teams in large organizations, navigating ambiguity, and persisting through barriers
* Proficiency in Microsoft Office, including Word, Excel, and PowerPoint
* Willingness to travel up to 25%
Preferred Qualifications
* Advanced degree (e.g., MBA, MHA) or equivalent experience
* Experience facilitating focus groups and/or brainstorming sessions
* Experience in product development within pharmacy or pharmacy benefits management
* Background in working directly with healthcare startups to develop solutions
* Experience interfacing with health plan and/or employer clients
* Direct experience in pharmacy and pharmacy benefits management
* Working knowledge of the payer and health services industry
Careers with Optum. Here’s the idea. We built an entire organization around one giant objective: make the health system work better for everyone. Optum brings together health-related information, guides health and lifestyle choices, and manages pharmacy benefits for millions. We are committed to mitigating our impact on the environment and delivering equitable care that addresses health disparities and improves health outcomes. Optum is an Equal Employment Opportunity employer. We are a drug-free workplace. 2025 Optum Services (Ireland) Limited. All rights reserved.
Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law.
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