About the Service Platform org
The Service Platform org is responsible for empowering teams to build highly reliable and performant services, backing our payment systems, fraud detection, and a multitude of other products. As an infrastructure team, you will build and expand the service frameworks to make complex systems easy to use, resilient, and scalable.
We build powerful interfaces for engineers that depend on these systems—deployment, load balancers, web framework, databases, Kafka and Kubernetes—while keeping them highly available and performant. Our goal is to deliver a high-quality service platform that enables thousands of engineers to use and build on top of it.
What we're looking for
You will join as a Technical Lead for one of the most impactful teams at Stripe. You will lead a team of engineers, collaborate with infrastructure and product engineering orgs, and advance service oriented architecture (SOA) adoption at Stripe. By collaborating with the team's technical leaders, you will ensure the software your team builds meets the needs of Stripe and its customers.
Responsibilities
* Lead a team of talented engineers on the team, providing mentorship, guidance, and support to ensure their success.
* Partner with Engineering Managers to create roadmaps that deliver milestones toward a cohesive engineering vision.
* Understand user needs and pain points to prioritize engineering work and deliver high quality solutions that meet user needs.
* Drive the execution of projects, overseeing the entire development lifecycle from planning to delivery, while maintaining high standards of quality and timely completion.
* Work with high-visibility teams and their stakeholders to support the Infrastructure's key engineering initiatives.
* Provide hands-on technical leadership (architecture/design, vision/direction/requirements setting, and incident response processes) for team members.
* Work with leaders across the company to create and drive toward the longer term vision of Stripe's services roadmap.
* Foster a collaborative and inclusive work environment, promoting innovation, knowledge sharing, and continuous improvement within the team.
Requirements
To be successful in this role, you should have:
* 10+ years of technical experience or 7+ years in infrastructure / platform engineering field.
* 5+ years in a strategic technical leadership role.
* Experience leading engineering team(s) working on API design, abstractions, frameworks, or client libraries (e.g. building internal or external developer products).
* Hands-on experience building infrastructure and products for internal or external customers.
* Proven track record of delivering pragmatic solutions that accelerate business growth.
* Ability to adjust conversations from high-level discussions to detailed coding.
* Thrives on a high level of autonomy and responsibility.
* Clear and persuasive writing and in-person communication.
* Strong problem-solving skills, critical thinking, determination, and a growth mindset.
* Ability to work effectively with a diverse group of people, genuinely caring for each other and contributing to high level of psychological safety for all team members and partners.
* Proficient in at least one of the programming languages (Java, Ruby, Python, Go).
Preferred qualifications
* Strong written and verbal communication skills for different audiences (leadership, users, company-wide).
* Experience with a variety of common infrastructure platforms (databases, logging, event streams, metrics, caching, etc).
* Experience leading partially remote teams.
* Experience developing sustainable, in-house framework and abstraction ecosystems in large engineering orgs.
* Experience building serverless platforms.
* Experience managing rigorous incident response processes and on call rotations.
It's not expected that you'll have deep expertise in every dimension above, but you should be interested in learning any of the areas that are less familiar.
This role involves frequent collaboration with cross-functional teams, so excellent communication and interpersonal skills are essential. If you're passionate about building high-quality software and enjoy working in a fast-paced, dynamic environment, we encourage you to apply.