Are you a motivated and results-driven leader seeking a challenging opportunity to drive sales growth and customer satisfaction? We are looking for an exceptional Counter Manager who can lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
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* Key Responsibilities:
* Lead and manage a high-performing team of Sales Associates to deliver exceptional customer service and drive sales growth.
* Develop and implement strategic plans to improve sales performance, customer satisfaction, and operational efficiency.
* Coach and mentor Sales Associates to enhance their skills and knowledge, and provide opportunities for career development.
* Work closely with the management team to identify business opportunities and implement changes to improve sales and customer service.
Required Skills and Qualifications:
* Proven leadership and coaching skills, with experience in managing high-performing teams.
* Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
* Results-oriented with high drive to meet objectives and standards, and pursue goals beyond what is required or expected.
* Cultivate and maintain extensive informal networks, and model team qualities like respect, helpfulness, and cooperation.
Benefits:
* Competitive remuneration and benefits package, including bonuses and stock options.
* Opportunities for career development and advancement within the company.
* Access to ongoing training and development programs to enhance skills and knowledge.
Other Information:
* Ability to work autonomously and contribute to the team.
* High attention to detail and organizational skills, with the ability to handle multiple tasks and priorities.
* Proactive and positive approach to work and tasks, with a focus on delivering exceptional results.
Requirements:
* Team leadership experience.
* Experience in strategic planning and execution.
* Ability to develop financial plans and manage resources.
* Working knowledge of a computerized system, including email and Microsoft Excel.