IT Business Analyst – Salesforce CRM | 12-Month Contract | Dublin | Public Sector The Offer12-month FTC - PAYEAnnual Salary neg up to €60KDublin-based, hybrid modelPublic sector digital transformation programmeWe're hiring an IT Business Analyst with hands-on experience delivering Salesforce CRM implementations at scale.
This role sits at the core of a major transformation programme focused on overhauling systems, processes, and data across the organisation.
Key ResponsibilitiesLead the business analysis workstream on a Salesforce CRM rolloutFacilitate workshops and gather requirements across multiple departmentsMap and optimise existing processes using Lean methodologyTranslate business needs into functional specs for dev teamsEngage stakeholders, manage change, and support solution deliveryWhat You'll NeedProven experience implementing Salesforce CRM in complex organisationsStrong background in process analysis, optimisation, and documentationSkilled at working across business and technical teamsPublic sector experience preferred but not essentialIf you've delivered large-scale Salesforce projects and want to be part of a programme with real impact — this is worth a conversation.
Interested? Send your CV or LinkedIn profile to me directly to learn more.
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