Laharts Volkswagen has an immediate opening for a Temporary Receptionist/ Showroom Host for a 3–6 month contract. This position is ideally suited to an energetic and highly motivated professional who thrives in a busy environment. The primary role of the Receptionist/ Showroom Host is to ensure that all customer contact is dealt with in a prompt and professional manner ensuring high levels of customer satisfaction in accordance with Dealership standards.
The Role:
* Answer all incoming calls in a professional and prompt manner
* Welcome customers and visitors to the showroom with warmth, in a prompt, efficient and professional manner
* Encourage rapport building with customers who are visiting the showroom
* Provide administrative support to the Sales & Aftersales teams
* Ensure the reception and customer waiting areas are kept clean, tidy and presentable at all times
The Candidate:
* Self-motivated professional with excellent customer service skills
* Demonstrate strong interpersonal, written and oral communication skills
* Be personable, outgoing and well presented with a can do attitude
* Polite and clear telephone manner
* Ability to work under pressure in a fast paced environment
* Excellent team player
* Minimum of two years' reception experience
* Excel at understanding, anticipating and exceeding customers' expectations
Job Type: Full-time
Experience:
* Reception: 2 years (required)
Work Location: In person