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Reporting to: F&B Management Team.
Working with: CEO
Finance Department
Director of Marketing & Events
Director of HR
F&B Management
Executive Head Chef
Director of Golf
Job Overview
We are seeking enthusiastic and dedicated individuals to join our team as Food & Beverage Assistant at our 5 Star Luxury Wedding & Event space at Luttrellstown Castle. As an F&B Assistant, you will play a central role in ensuring a seamless and enjoyable experience for our guests during weddings and special events. Your attention to detail, exceptional customer service skills, and ability to work in a fast-paced environment will contribute to the success of our events.
Responsibilities
Greet and welcome guests on arrival at the Castle in a friendly manner.
Provide Drinks service in both Drinks Reception Tray Service and taking Guest orders in liaison with the Bar Staff
Provide excellent customer service by anticipating and addressing guests' needs.
Ensure a positive and memorable experience of the Castle for all attendees.
Set up and prepare dining areas for weddings and events, having knowledge of table settings, dinner service running order and orientational knowledge of the Castle
Escort guests to their assigned tables and assist with seating arrangements.
Take and serve food and beverage orders accurately and efficiently
Work closely with the Castle Operations Manager & Castle Banqueting Manager to understand the specific requirements and timeline of each wedding.
Coordinate with kitchen staff to ensure timely and synchronised food service
Monitor and maintain the cleanliness and organization of dining tables throughout the event, using trays (when appropriate) to serve and clear guests glassware, cutlery and crockery
Clear empty plates, glasses, and utensils promptly, efficiently and courteously
Address guest/colleague concerns/queries promptly and professionally.
Collaborate with other staff members to resolve any challenges that may arise which you cannot solely complete
Work closely with other F&B staff, Kitchen staff, Front of House staff, Management and Event Coordinators to ensure smooth communication and execution of tasks
Support team members during peak times and assist with various duties as needed
Previous experience as a waiter/waitress in a banquet, restaurant, cafe or wedding setting is preferrable but not essential
Excellent communication and interpersonal skills
Professional and Polite attitude towards guests & staff alike
Ability to work in a fast-paced environment and remain calm under pressure
Ability to show initiative and work independently for the upkeep of the event space
Professional appearance and demeanour
Flexibility to work evenings, weekends, and public holidays as needed (flexibility is available when necessary both from you to the business needs of the Castle and from the Castle to your personal needs/requirements)
Physical stamina to stand and walk for extended periods and lift moderate weight
Competitive wage plus service charge
Opportunities for advancement Team Leads/Supervisor/Management progressions
Training and development programs Onsite & Offsite Training available
If you are passionate about delivering exceptional service and creating unforgettable moments, we invite you to join our team at Luttrellstown Castle, one of Irelands most Exclusive Venues & Winner of Europes Luxury Wedding Resort at the World Travel Awards 2023.
To apply, please submit your resume and a member of the team will be in touch.
Additional Pay
* Tips
* Service Charge
Benefits
* Bike to work scheme
* Company events
* Employee assistance program
* Employee discount
* On-site parking
* Sick pay
* Store discount
Schedule
* 12 hour shift
* Nights as needed
* Weekend availability
Skills
Good customer service skills team player ability to work under pressure.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Food and Beverage Services
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