Eir evo talent are currently seeking applications for a ServiceNow Architect. This is a permanent full-time position that can be based in either Ireland offering an opportunity to play a key role in shaping and delivering enterprise-wide ServiceNow solutions.
Key Responsibilities
Define, maintain, and evolve the overall ServiceNow platform architecture
Lead the design and implementation of core ITSM modules (Incident, Problem, Change, Request, CMDB)
Architect and oversee the delivery of a robust reporting and analytics framework using Performance Analytics, Reporting and Dashboards
Collaborate with stakeholders to gather requirements and translate them into scalable, enterprise-grade solutions
Ensure adherence to platform governance, security and performance best practices
Design and manage integrations with third-party systems (e.g. monitoring, HR, finance systems)
Define a strategic roadmap for adoption of additional modules such as ITOM, ITBM, HRSD and CSM
Provide technical leadership, guidance, and mentorship to ServiceNow developers and administrators
Conduct architectural reviews and ensure alignment with broader enterprise IT strategy
Stay current with ServiceNow releases and recommend adoption and enhancement strategies
Required Skills & Experience
Proven experience as a ServiceNow Architect within enterprise environments
Strong understanding of ServiceNow platform capabilities, architecture and limitations
Extensive experience with ITSM processes and ServiceNow modules
Expertise in ServiceNow reporting tools, including Performance Analytics, Scheduled Reports, and Dashboards
Strong knowledge of JavaScript, Glide scripting, Flow Designer and IntegrationHub
Experience with CMDB design, data modelling and service mapping
Strong stakeholder engagement and communication skills across technical and business teams
Certifications (Preferred / Highly Desirable)
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
ServiceNow Certified Technical Architect (CTA) – highly desirable
About the Role
This is an excellent opportunity for an experienced ServiceNow professional to take ownership of enterprise architecture and drive the evolution of a strategic platform within a dynamic and forward-thinking environment.
Contact: Harleen Tora/harleen(dot)tora(at)eirevo(dot)ie
Ref: EET7637
Candidates must be eligible to work full time and long term in the location specified or currently hold a valid appropriate long term work Visa to apply.
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