Job Overview
We are seeking a Line Manager to lead and support a department and team in delivering exceptional customer experiences.
The ideal candidate will have proven management experience, strong leadership skills, and the ability to drive results through effective coaching and decision-making.
Key Responsibilities:
* Lead the team to deliver outstanding service standards by providing guidance, support, and resources as needed;
* Develop and implement strategies to achieve departmental goals and objectives;
* Maintain high levels of employee engagement through open communication, recognition, and opportunities for growth and development.
Requirements:
The ideal candidate will possess:
• Proven track record of successful management experience;
• Strong leadership skills with the ability to inspire and motivate others;
• Excellent communication skills with the ability to build relationships across departments;
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