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Medical administrator/ care coordinator

Dublin
mediconline official
Medical administrator
Posted: 15 January
Offer description

Care Coordinator (Medical Administration) – Part-Time (Remote)Part-Time | Minimum 20 hours per week | Fully Remote (Ireland only)Mediconlineis seeking a reliable, detail-orientedCare Coordinator (Medical Admin)to support day-to-day operations within our growing online medical services business. This is along-term, part-time rolefor someone who is proactive, organised, and confident working independently in a remote setting.Company DescriptionMediconline is Ireland's premier telehealth platform that offers accessible, reliable, and convenient online GP and specialist services. Proudly Irish-owned and operated, the platform caters to residents across Ireland. With a team composed of experienced doctors and allied health professionals, including psychologists and dietitians, Mediconline is committed to exceptional patient care. The organization's mission is to make healthcare accessible and affordable for all individuals throughout Ireland.About the RoleYou will work closely with our team to ensure smooth coordination of administrative and care-related tasks behind the scenes. Responsibilities may evolve over time, so flexibility, discretion, and a solutions-focused mindset are essential.Key ResponsibilitiesMedical administration and general admin support (documents, spreadsheets, data entry)Managing emails, inboxes, and patient or client communicationsScheduling appointments, calendar management, and follow-upsUpdating systems, trackers, and simple CRM or patient management systemsResearch and information gathering as requiredAssisting with basic content updates, formatting, or uploadsSupporting ongoing projects with ad-hoc administrative tasksEssential RequirementsPrevious experience in medical administration (essential)Experience as a Care Coordinator, Medical Secretary, Medical Administrator, or similar roleExcellent written English and clear, professional communicationStrong attention to detail and ability to manage deadlinesComfortable using online tools (Google Workspace, spreadsheets, task managers, CRM systems)Ability to work independently and take initiativeReliable availability for a minimum of 20 hours per weekResident in Ireland with the right to workDesirable (but not required)Experience supporting online healthcare providers or medical foundersFamiliarity with automation or AI toolsBasic knowledge of social media, content management systems, or healthcare CRMsWhat We're Looking ForWe're looking for more than task completion. The ideal candidate:Thinks ahead and flags potential issues earlyAsks thoughtful, relevant questionsEnjoys improving systems and processesIs interested in a stable, long-term collaborationHow to ApplyPlease send your CV to A short introduction about yourselfDetails of your relevant medical admin or care coordination experienceYour availability and time zoneOne example of how you've helped a client, patient, or team stay organised or save timeApplications that clearly follow instructions will be prioritised.

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