Product Manager - Bill Pay Mobile (12 Mth FTC)
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Why work for us?
At Vodafone, we’re working hard to build a better future A more connected, more inclusive, and more sustainable world. We believe technology is only as powerful as the people using it to create a better tomorrow.
Role Purpose
The Product Manager is a critical role within the Bill Pay team, you will be responsible for managing the lifecycle and development of a suite of products including; internet security, premium SMS and annual plans for our MBB product proposition. You will be a customer champion and use research, data and insights to evolve our product portfolio. Working with our delivery and technology teams you will help build and deliver new products and product upgrades to the market. You will also work closely with external vendors and Vodafone Group to align Vodafone Ireland product delivery plan with the overall Mobile strategy. You will be track and be responsible for commercial performance, reporting for your products and where necessary complete invoicing and account statements. For this you will need to demonstrate strong attention to detail, be highly structured in your approach & have a passion for working with and communicating with others.
Key Accountabilities
* Lead strategy and develop roadmap for new product development and existing product enhancement.
* Work with Go-To-Market team to position our products to customers clearly.
* Work closely with external vendors to manage relationships to build commercial success.
* Set targets and manage the commercial performance of our products, taking initiative to seize opportunities and mitigate risks.
* Carry out monthly commercial reporting on KPIs and complete monthly invoicing and reconciliation.
* You are a subject matter expert and are on hand for Product related queries on Digital performance, CX, Legal and Reg.
* Present to key stakeholders demonstrating strong customer and commercial insight and an ability to inform and influence stakeholders to achieve objectives.
Essential Qualifications
* Minimum 3 years’ experience with a focus on proposition ideation, product design & development.
* An understanding of the macro environment, competitor landscape in products such as Internet Security, Charge To Bill, Premium SMS and Mobile Broadband.
* Experience working cross functionally & delivering on time and under pressure.
* Experience in working in fast changing marketing environment.
* Education to a degree level or highly relevant compensating work experience; previous telecommunications / other services industry marketing experience advantageous.
* Strong attention to detail, planning and organisational skills.
* Excellent communications & presentation skills (written & verbal).
Desirable Qualifications
* Previous experience in dealing with external vendors.
* Strong skills across analysis, problem solving and attention to detail.
* Previous Experience working to Agile Principles and Practises.
* Demonstratable through experience; ability to influence & steer.
Benefits
* Some of the benefits that you will receive along the way are:
* Competitive Salary
* Flexible working (times and location) is part of our culture where your hours can facilitate your personal work-life balance
* Generous Employer Pension contribution
* Free Phone Bill – When you join the team, your phone bill is on us! You will also receive mobile phone purchasing discounts
* Learning and Development – We provide extensive training to all of our employees so they can progress in their careers! There is also the Vodafone University where our employees can gain incredible skills!
* Exclusive Family and Friends Discounts – Receive additional discounts for you, your Family and Friends on Vodafone Products!
* 23 days annual leave and 3 charity days off – PLUS a dedicated day off for your birthday
* Access to our Wellness centre including free access to our Gym, health and wellness centre and external practitioners
We are passionate about our employees! Here at Vodafone we want you to bring your whole self to work and we enable this with our progressive workplace policies. We are proud supporters of the LGBTQ+ community and Vodafone is committed to support all of their employees at work. We are an equal opportunities employers where our people can be at their best.
When you combine Technology and the human spirit, anything is possible. And when you join Vodafone, we’ll help you shape a rewarding career that gives back in more ways than one. Its starts here. It starts with you.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Other
Industries
Information Services, IT Services and IT Consulting, and Telecommunications
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