Basic Role Summary:This is an opportunity to be part of a dynamic team within the Sales Office. We are looking for individuals who will support and drive Chanelle Pharma's vision to be the most valued global provider of high-quality, competitively priced pharmaceutical products and to provide excellent services and support to our customers.In this role, you will report into the Sales Office Manager.Location: Onsite at our facility in Loughrea.As our Sales Office Administrator, your key responsibilities will be as follows:Take incoming orders and queries from customers and Area Sales Managers.Responsible for Area Sales Managers assigned to you.Process any emailed orders.Responsible for Petworld orders and Tilledium orders and their queries.Responsible for processing cash sales for Pet, Vet, and internal cash sales and logging same.Responsible for processing and printing credit notes for Vet/Pet.Responsible for processing rebates when required.Promote seasonal products and products with short expiry dates.Qualifications and Experience:Experience in Sales for 2 years.Fetac Level 5 in Word and Excel would be a benefit. Excellent written and communication skills.Skills and Competencies:Organisational skills, personal efficiency, time management skills, and the ability to prioritise competing demands.Ability to liaise with customers and Area Sales Managers in a polite and professional manner.Ability to follow procedures and work practices and adapt to change.Effective time management and commitment to getting it right first time.Motivated and responsible, able to work on own initiative and as part of a team.Calm under pressure and works well with customers.Strong work ethic and belief that quality is everyone's responsibility.Applicants from diverse backgrounds, including those returning after a career break or with transferable skills from non-traditional career paths, are encouraged to apply. We value varied experiences and are committed to fostering an inclusive environment that supports individuals with disabilities.