Job Title: Night Manager
This role offers a fantastic opportunity for growth and development in the hospitality sector.
About Our Team
We strive to bring excellence to every hotel we operate. We see our growth and expansion plans as a way of sharing our unique approach to caring for our guests further around the world, bringing better experiences to more people.
Your Key Responsibilities:
1. Ensure the smooth operation of the hotel during night shifts while delivering exceptional customer service.
2. Support guest relations by addressing inquiries and resolving any issues that may arise.
3. Maintain health and safety standards at night, including conducting security checks and performing other relevant duties.
4. Perform front office duties, including assisting with the night audit report and facilitating guest check-in and check-out processes.
5. Collaborate with the team, overseeing their nightly tasks and ensuring they are fulfilled efficiently.
6. Provide food and beverage service to guests during the night hours.
7. Contribute to the strategic operations of the hotel by providing insights and suggestions based on nightly observations.
8. Aid in the development of the team, preparing them for career advancement opportunities.