We are seeking a skilled and friendly Front Desk Professional to join our team. This role involves managing the smooth operation of our front office department, ensuring exceptional guest satisfaction and anticipating their needs through prompt and efficient handling of queries.
Key Responsibilities:
* Provide first-class customer service, responding to guest inquiries in a friendly and professional manner.
* Handle reservations, reception duties, and other tasks with ease and efficiency.
* Work collaboratively as part of a small team structure, communicating effectively with colleagues across departments.
Requirements:
* Excellent communication and organizational skills, with a strong ability to multitask.
* Previous experience in hospitality or a related field is preferred, but not essential.
* Flexibility and adaptability are crucial, as this role requires working varying shifts, including weekends and evenings.
Benefits:
* A competitive hourly rate
* Opportunities for career development and growth within our company
Location:
In-person work at our hotel location