GET TO KNOW USFounded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. Our Iconic Brands include PRADA, Miu Miu, Church’s, Car Shoe and Pasticceria Marchesi and we are currently operating in more than 45 Countries, embracing employees of more than 100 nationalities. Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.KNOW THE ROLEAs Prada Stock Controller, You support the Stock Manager in all the responsibilities related to the warehouse management and in providing services to the Store. You ensure the correct handling of goods in store, complying with the KPI’s and guidelines and company procedures for the care of the product. You hold yourself accountable to achieve your individual and team target, acting as proactive player in ensuring the best service and responding to the customer needs for both in store and on ecommerce channel.Ensure the care and protection of the product according to company guidelinesDay-to-day management of goods receipt and storage in line with company procedures and criteria, preparing products to be brought to the sales floor and in special areas while optimizing the timing efficiencyPrepare shop-to-shop and returns transfers in compliance with company guidelines and timelinesPrepare the flow of E-Commerce orders (Prada.com or e-Tailers) making sure to guarantee the required service levelsPrepare the flow of the damaged products, not sellable product (On Hold, Consignment ...), products under repairOrganizes the Packaging and Stationery physically and on the IT systemsOrganizes the Display objects systemParticipate in the correct management of Uniforms flowParticipate in the correct management of correct flow of Gifts flowCorrect protection and packaging of the product both inside the store and for transfers, including E-Commerce shipmentsEnsure that the company guidelines are adopted in the event of theft, especially in terms of communication and documentation producedSupport in the prompt investigation in the event of system negativesManage the flow of the product and the related documentation, recording their movement in the IT systemParticipate in the organization and execution of the Physical and Cycle Inventories of the finished product and accessory locations (packaging / stationery and Engineering materials) respecting the company timingSupport the management of the warehouse activities related to salesEnsure security and cleanliness of the warehouseSupport the Stock Manager in optimizing and rationalizing all available spaces (in collaboration with the Store Manager and the Store Operations Manager)Support Sales Associates in the sales process and collaborates with the Visual Merchandising team in case of needMaintain contacts and relationships with the providers usedKeep updates and organizes the archive monthly basisComply with KPIs updates, guidelines and company procedures from the relevant Store Operations Manager, from the Store Manager or from the HeadquartersKNOW WHAT WE’RE LOOKING FORSimilar experience within a luxury or premium brandUnderstanding of luxury customer serviceExperience in building a long-lasting relationship with clientsBeing able to work in a team as well as aloneExcellent communication and interpersonal skillsFluency in EnglishKNOW HOW WE WORKExperience is our business:Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.We Are More Than Shops:We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.We are Curators:Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things thatmake our customer’s lives better.We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.We Succeed by Working Sustainably:We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.
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