PFH Technology are looking for a Business Resilience Specialist to join our team.
Location: Hybrid, Dublin Contract: 12-month contract with expectation to roll over Reports to: Cyber Resilience Lead Overview You will translate complex regulatory requirements into workable frameworks that teams can implement.
Your work will connect the abstract demands of NIS 2, ISO 22301, and operational resilience regulation to the practical realities of running emergency departments, operating theatres, and community care services.
This is not compliance box-ticking.
This is building frameworks that protect patient care when systems fail.
You will work with clinical directors who need to understand what 'resilience' means for their pathway.
You will work with CEOs preparing for regulatory audit.
You will work with IT teams managing cyber incidents while staying operational.
You will join a newly established resilience function, a priority investment area, created to build the capabilities that will underpin the organisation's future operational resilience.
What You Will Do Framework Development Translate regulatory requirements into frameworks that work in healthcare settings Develop business continuity frameworks that account for clinical pathways, patient safety, and operational constraints Build impact assessment methodologies that measure harm to patients, not just system downtime Design dependency mapping approaches for hospital systems that feed critical care delivery Create recovery planning templates that clinical and operational teams can adapt to their context Document frameworks in plain language that non-specialists can follow Compliance and Assurance Track regulatory changes and assess implications Maintain evidence repositories that demonstrate compliance with regulatory obligations Support internal and external audit processes with documentation and findings Prepare assurance reports for executive leadership and board committees Identify gaps between current practice and regulatory expectations Develop remediation plans with clear ownership and timelines Stakeholder Engagement Build relationships with CEOs, Regional Executive Officers, and clinical leads Coordinate with cyber security, business continuity, clinical governance, and operational teams Present frameworks to senior leadership and answer questions about implementation Facilitate working groups to develop standards and approaches collaboratively Support hospital teams implementing frameworks in their local context Operational Integration Align resilience frameworks with cyber security controls and incident response procedures Connect business continuity planning to clinical safety mechanisms Coordinate with the exercise and training specialist to test framework effectiveness Feed lessons from incidents and exercises back into framework development Contribute to technology and tooling decisions for resilience management Help shape maturity models and roadmaps for capability growth What You Bring Required Significant experience in business continuity and operational resilience within regulated environments Strong understanding of European regulatory frameworks (NIS 2, DORA, or equivalent)Proven track record translating regulations into implementable frameworks Experience with impact assessments, dependency mapping, and recovery planning Skilled in stakeholder engagement across technical, operational, and executive audiences Excellent written communication for creating frameworks, guidance, and reports Comfortable working across organisational silos and hierarchies Strategic thinker with hands-on delivery capability Desired Healthcare sector experience (acute, community, or social care)ISO 22301, BCI, or equivalent professional certification Knowledge of clinical pathways and patient safety frameworks Experience working with cyber security and IT disaster recovery teams Audit and assurance experience Familiarity with Irish health sector governance structures Background in risk management or enterprise risk frameworks If you don't meet every single requirement listed, we still encourage you to apply.
We're building a new capability and the right mindset, experience and potential to grow are just as important as ticking every box.
Why This Role Matters Regulation demands resilience.
Healthcare operations deliver it.
Your work connects the two.
When a cyber incident hits, when critical systems fail, when supply chains fracture, hospitals still need to treat patients.
The frameworks you build give clinical and operational teams the structure they need to maintain care under pressure.
You turn regulatory requirements into operational reality.
You will be part of a small, expert team building resilience capability from the ground up.
You will have autonomy to design frameworks, access to senior leadership, and input into how Ireland's health service prepares for disruption.
You will see your frameworks adopted across hospitals, your guidance used during incidents, your work protecting patient care.
This is a chance to shape how a national health service manages operational risk.
The scale is unprecedented.
The impact is measurable.
The work is challenging and varied.
We are an equal opportunity employer and value diversity at PFH.
We do not discriminate on the basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation, race, religion, or any other legally protected status.
We are committed to ensuring that individuals with disabilities or access needs are provided with reasonable accommodation during the recruitment process, to perform essential job functions, and to access the full benefits of employment.
Please contact us if you require accommodation at any stage.
PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations.
We have unrivalled vendor relationships.
We can procure, design, deploy and support all your ICT needs.
Our ISO certified Custodian Cloud Services and Custodian Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately.
We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway.