AIML Data Operations Annotation Analyst - French Belgian - 12 Month Contract
Cork, County Cork, Ireland | Machine Learning and AI
Description
Our team is comprised of talented individuals passionate about AIML and ensuring Apple services excel. As part of the Data Operations team, you'll play a key role in enhancing user experience by annotating and evaluating both audio and visual data from customers who have opted into the grading program. Your language skills, cultural knowledge, and analytical abilities will be essential in assessing responses against guidelines. Flexibility and prioritization are important as we focus on improving customer experiences through creative insights. We value diverse backgrounds and perspectives, which help us innovate. Training will be provided to develop your expertise in understanding and supporting customer experiences. This position requires working Monday to Friday, with hours starting between 7am-9am and ending between 4pm-6pm, with flexibility based on business needs. The role offers competitive pay, benefits, stock plan eligibility, time off, and employee discounts.
Minimum Qualifications
* Proficiency in French Belgian reading, writing, and comprehension to support the local market
* Fluency in English reading, writing, and comprehension for collaboration with international teams
* Excellent active listening skills to understand verbal nuances
* Knowledge of the local region and cultural variations
* Commitment to integrity and customer privacy
Preferred Qualifications
* Strong attention to detail and critical thinking in language evaluation
* Highly organized with meticulous attention to detail
* Ability to independently navigate systems and tools
* Experience in content review or similar environments; prior testing experience is a plus
* Flexibility and adaptability to changing workflows
* Team-oriented with openness to feedback and shared expertise
* Ability to work independently, make timely decisions, and take appropriate actions
* Experience as an end user of Siri or similar AI assistants
* Proven ability to meet targets and work under tight deadlines
* Skill in identifying business process improvements for efficiency
* Capacity to focus and produce high-quality results amid large volumes of tasks
* Comfort working with sensitive or offensive data
* Resilience in repetitive and ambiguous scenarios
* Bachelor’s degree or equivalent experience
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