· Job Type: Full-time, Term-Time position. Working the school Calendar year.
Seek and obtain new clients as per agreed sales plan and plan and implement this plan for new and existing business throughout the South East (Kilkenny, Carlow and Waterford) .
· Develop strong nurturing relationships with new and existing schools, building on the Carambola brand within the South East Region.
· Ensure schools are fully aware of the company's services and food offerings/products and that these are promoted on an ongoing basis.
· Actively listen and ask the right questions to rectify any customer concerns/complaints, update the team in Head Office, agree a solution and communicate this back to the school.
· Identify the different customer requirements in schools through analysing trends in their feedback and adapt these needs to suit their requirements.
· Schedule your working week in advance, taking into consideration all relevant information recorded in CRM and other updates.
· Meet teachers in schools on a daily/weekly/monthly basis as required and respond accordingly to all requests in an efficient timeframe.
· Develop strong relationships with in-school hot food colleagues to monitor our service in schools and report issues in a timely manner.
· Have daily/weekly meetings with the Customer Care Manager and Head Office to look at requests or to resolve issues in transport or services to schools as well as relaying successes.
· Check daily administration giving feedback to Head Office on the same day ensuring there are no back logs or delays.
· Meet targets set by Head Office on a daily/weekly/monthly basis.
· Provide weekly reports to Head Office as required.
· Ensure that the highest Health and Safety and Quality standards are adhered to at all times.
· Ensure that all Company policies and practices are adhered to at all times.
· Communicate with all staff ensuring professionalism and politeness are exercised at all times.
· Carry out any other duties that may be required from time to time.
This list is not exhaustive
Essential Criteria
* Ambitious, enthusiastic and passionate about driving sales.
* Strong commercial awareness and business acumen.
* Highly confidential.
* Strategic thinker, identifying opportunities for change, executing them in a timely manner and always looking at the bigger picture.
* Strong analytical skills with high attention to detail.
* Solutions focused with a continuous improvement mindset.
* Excellent organisational and time management skills with the ability to communicate with all levels of management.
* Ability to work under pressure whilst dealing with constraints that are often outside of your control.
* Highly motivated, able to work on own initiative as well as part of a team.
* Excellent Interpersonal and communication skills.
* Proficiency in MS Packages in particular MS Word, Outlook and Excel.
* Experience with CRM or similar account management tools.
* Flexible with a can-do attitude.
Hours of work will be 39 hours per week, Monday to Friday and salary will be commensurate with experience.
Carambola is an Equal Opportunities Employer
Job Type: Full-time, Term-Time position. Working the school Calendar year.
Benefits:
* Bike to work scheme
* Employee assistance program
Schedule:
* Day shift
* Monday to Friday
Ability to commute/relocate:
* South East Region (Kilkenny, Carlow and Wicklow): reliably commute or plan to relocate before starting work (required)
Work Location: In person
Job Type: Full-time
Benefits:
* Bike to work scheme
Experience:
* Key Account Management: 2 years (required)
Work authorisation:
* Ireland (required)
Work Location: In person