Job Description
Location: Connemara Coast Hotel, Coisméig Mór, Furbogh
Join our fabulous team at the Connemara Coast Hotel as a Front Office Receptionist.
The receptionist role is an exciting role that involves providing our guests with top customer service and completing administration tasks to ensure the smooth running of the Front Desk function.
About The Connemara Coast
Spectacularly set on the Wild Atlantic Way and the shores of Galway Bay, our luxurious four star Connemara Coast Hotel offers visitors an ideal base from which to explore the spectacular scenery of Connemara and the vibrant city of Galway, a mere 15 minutes away. With grounds that sweep down to the water’s edge, what better place to relax and unwind while taking in the stunning views across Galway Bay to the Burren of Co. Clare.
Responsibilities
All our team pride themselves in offering exceptional guest service to ensure we always go above our service standards. Your role with us will include:
* To complete duties as requested by the Front Office Manager & Supervisor
* To greet any arriving guests in a warm and welcoming manner, acknowledging them immediately and attending to them as soon as possible
* To efficiently check in guests, confirming that all details and any special requests are correctly updated on HotSoft and communicated to relevant team members
* To promote a helpful and professional image at all times and give full co-operation to any guest requiring assistance, with a prompt caring and helpful attitude
* To confirm/offer dinner reservations to all guests upon check in.
* To provide information/directions and answer queries about the local area/amenities
* To ensure all room service calls are handled quickly and efficiently
Requirements
About The Role
* The ideal candidate will possess a minimum of 1 year experience in a customer service role.
* Strong work ethic and customer centric mindset required
* Excellent spoken English required
* Excellent organisation and communication skills required
* Ability to learn new information required
* Resilience and capable of working under pressure a distinct advantage
* The ideal candidate must be available to morning and evening shifts throughout the week, weekends and public holidays.
Perks and Benefits of working at the Connemara Coast Hotel
* Very competitive hourly wage
* PRSA pension scheme
* Career progression opportunities across the Windward group
* Employee Assistance Programme
* Digital Wellness Programme
* Complimentary, high-quality meals on duty including breakfast, lunch & dinner
* Discounted room & dining rates in Windward properties for you as well as friends and family
* Refer-a-friend scheme
* Training and development opportunities dedicated to your development
* Cycle-to-work scheme
About Windward Management
Connemara Coast Hotel is managed by Windward Management.
Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners
Skills Needed
Hospitality
Required Criteria
Desired Criteria
Closing DateTuesday 9th September, 2025
Contract Typeparttime
SalaryBased on Experience #J-18808-Ljbffr