Purpose
Reporting to the Engineering Centre of Excellence Lead, the Engineering Support Specialist plays a critical role in ensuring the smooth and efficient operation of the Engineering department. This position provides comprehensive administrative and coordination support, facilitating effective communication, documentation control, and training management within the department. The role requires a detail-oriented and proactive individual capable of managing multiple tasks while maintaining compliance with company procedures and quality standards.
Responsibilities
* Engineering Department Administration: Manage day-to-day administrative duties within the Engineering department, supporting engineers and management to optimize workflow and departmental efficiency.
* Procedure Updates: Assist in the review, update, and distribution of engineering procedures to ensure all documentation reflects current practices and regulatory requirements.
* Engineering Document Control: Oversee the issuance, tracking, and retention of engineering documents, ensuring all records are accurate, up-to-date, and compliant with MSD's document control policies.
* Requisition and Purchase Order (PO) Administration: Support the procurement process by managing requisitions and purchase orders related to engineering projects, liaising with suppliers and internal stakeholders to ensure timely processing.
* Quality Assurance (QA) Document Room Oversight: Maintain and organize the QA Document Room, ensuring secure storage, easy retrieval, and proper handling of quality-related documents.
* Meeting Room Coordination: Manage meeting room bookings for contractors and visitors who do not have access to the MSD system, as well as coordinate adhoc meeting requests and logistics to support departmental activities.
* Engineering Training Coordination: Coordinate training schedules, track attendance, and maintain training records for the Engineering department, ensuring compliance with internal and external training requirements
Qualifications
* Minimum Education: Leaving Certificate (or equivalent secondary education qualification) is required. A relevant third-level qualification (e.g., Level 6 or 7 on the National Framework of Qualifications in Ireland) in Engineering, Business Administration, Quality Management, or a related discipline is highly desirable.
* Preferred Qualifications: Diploma or certificate in Engineering Technology, Quality Assurance, or Document Control. Training or certification in Quality Management Systems (e.g., ISO 9001, GMP) is an advantage.
* Additional Skills and Competencies: Strong IT skills, including proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint). Familiarity with document management systems and electronic quality management systems (eQMS). Excellent organizational and communication skills.
* Strong organizational and multitasking abilities
* Excellent communication and interpersonal skills
* Proficiency in document control systems and Microsoft Office Suite
* Experience with procurement processes and PO administration
* Knowledge of quality management systems and regulatory compliance
* Ability to work independently and as part of a team
* Demonstrated ability to work within a regulated manufacturing environment