The Powerscourt Hotel, Resort & Spa is currently recruiting for a Night Auditor to join their front office team. This role offers a competitive salary, ongoing training, and complimentary transport to and from Bray Dart Station.
Please note that this is a night position with normal working hours between 11pm-7.30am.
About Powerscourt Hotel Resort & Spa:
Powerscourt Hotel Resort & Spa is an award-winning five-star property nestled in the foothills of the Wicklow mountains on the world-famous Powerscourt Estate, whose gardens were voted the third most beautiful gardens in the world by National Geographic. At Powerscourt Hotel our vision is to create extraordinary experiences for our guests with our exceptionally talented people. We provide a comprehensive training programme relevant to your new role and our business. We form part of the MHL Hotel Collection, a renowned portfolio of well-known, high-profile hotels throughout Ireland and operate under the Marriott International, Autograph Collection.
Duties & Responsibilities
* Organise, prepare, and reconcile end of day financial figures.
* Prepare reports as requested by hotel management.
* Handle all guest opportunities by following the guidelines and ensuring guest satisfaction.
* Energize the Guest Relations process in daily contact with other departments.
* Have a complete working knowledge of Opera system or similar system.
* Maintain telephone etiquette and verbiage standards.
* Maintain complete knowledge of all hotel facilities/services, hours of operation, and all guest room locations/bed types.
* Answer telephone calls within 3 rings, using correct salutations and telephone etiquette.
* Complete the departmental checklists on a daily basis.
* Maintain complete knowledge and proper working condition of daily hotel operations.
Why Join Our Team:
* Competitive Salary.
* Complimentary employee bus service to and from Bray Dart station daily.
* Learning and Development with opportunities for career progression.
* Employee Hotel Discounts for Marriott and MHL hotels.
* Complimentary Car Parking.
* Meals while on duty.
* Employee Recognition Awards.
* Uniform provided and laundered.
* 5 days sick leave pay per year.
* Additional leave in line with service.
* Monthly contribution towards employees' health and wellbeing after two years of service.
You will be contacted within 5 working days should your application be brought to the next stage of the recruitment process.
Skills:
Opera, Reception, Audit, Night
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