Job Title: Membership Development Associate
The successful candidate will be responsible for increasing membership sales and ensuring member retention within the centre. This role involves generating leads and following up on them through various channels, including email, phone, and face-to-face engagement with both current and potential members.
Key responsibilities include handling day-to-day membership queries and issues, demonstrating the ability to work independently and use initiative when necessary. Additionally, you will produce detailed reports using the booking and membership system, and liaise with the marketing team to coordinate promotions and other business activities.
To succeed in this role, you will need a minimum of 1 year's previous membership sales experience, preferably in a fitness or leisure environment. Previous experience of using a booking/membership management system is also essential.
This is an excellent opportunity to develop your skills and knowledge in a dynamic and fast-paced environment. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we would love to hear from you.
Benefits:
* Competitive hourly rate of £14.35 per hour
* 12 weeks initially with possible extension
* Based across two sites: Comber (4 days) and Ards (1 day)
* Monday to Friday working hours