Job Title: Urgent Search Workshop Controller
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We are seeking a positive and motivated individual to join our successful aftersales team. As a Bright Workshop Controller, you will be responsible for managing and developing the workshop, providing technical support to staff and customers.
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Main Responsibilities:
* Control service and repair work in the workshop to maximize service sales and profitability.
* Manage the workshop through efficient operation of the planner and load work for each technician.
* Maximize profitability by driving workshop hours and loading the workshop effectively.
* Ensure excellent customer service and handle customer concerns or queries promptly and efficiently.
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Requirements:
* Demonstrable ability to meet and exceed targets.
* Strong technical knowledge and previous experience in a similar role is essential.
* Excellent communication skills, people management experience, and managerial ability are required.
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The ideal candidate should have a strong understanding of workshop operations and be able to lead a team effectively. A degree in a relevant field such as automotive engineering or business administration would be an advantage. If you have a passion for delivering high-quality results and meeting deadlines, we encourage you to apply.
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