Product Learning Manager Job Description
Fintua is a leading global company in the field of indirect tax compliance and tax technology. Our innovative platform streamlines global VAT compliance, recovery, eInvoicing, and payments, providing businesses with a seamless experience in navigating complex indirect tax landscapes.
We are part of a suite of companies that deliver cutting-edge solutions simplifying global business operations. Recognised as a Great Place to Work for 10 consecutive years and Best Workplace in Tech, we value diversity and inclusion, fostering an environment where our brilliant people can excel.
This role requires one day per week (Tuesday) in our Kilkenny HQ. We are seeking a strategic and hands-on Product Learning Manager to lead the design, execution, and optimization of product learning programs that support both internal teams and external customers.
Responsibilities
1. Define and lead the end-to-end product learning strategy for internal and external audiences.
2. Design scalable learning programs aligned to key SaaS metrics like activation, retention, and feature adoption.
3. Collaborate with cross-functional teams to ensure educational content is timely and aligned with release cycles.
Key Skills and Qualifications
* 5+ years of experience in Learning & Development, Product Training, or Customer Education within a SaaS or tech environment.
* Proven experience leading learning strategy or enablement programs across multiple stakeholders.
* Deep understanding of SaaS user behaviour and customer lifecycle touchpoints.
* Skilled in instructional design and adult learning methodologies.
* Proficiency in tools like Adobe Captivate/Creative Suite, Articulate 360, Rise, WalkMe, Pendo, Camtasia, or equivalent.
Benefits
We offer a competitive salary and an exclusive benefits package, including:
* Competitive pension
* Flexible Working Policy
* Annual leave and other leaves
* Employee-led CSR Programme
* Death in Service Benefit
* Milestone Recognition Programme
* Professional & Personal Development
* Rewards & Recognition
* Employee Wellbeing Programme
About Us
We are an Equal Opportunity Employer committed to building a culture free from discrimination and harassment. We foster an environment where all employees can bring their best selves to work.