IT Support Specialist
A key role has arisen for a technology expert to maintain, manage, and repair IT systems within an organization.
This position involves diagnosing software and hardware faults, ensuring compliance with cybersecurity regulations, and collaborating with suppliers.
Key Responsibilities:
* Install and configure computer hardware, software, systems, networks, printers, and scanners.
* Monitor and maintain computer systems and networks.
* Ensure adherence to cybersecurity and data protection protocols.
* Respond promptly to service issues and requests.
* Provide technical support across the organization.
* Establish user accounts and manage access controls.
* Diagnose and troubleshoot IT-related issues through data analysis.
* Repair or replace equipment as necessary.
* Evaluate new technology solutions.
* Collaborate with suppliers and partners.
Requirements:
* A relevant third-level qualification in Computer Science or Computing.
* Proficiency in Linux and Windows OS environments.
* Strong project management experience.
* Excellent analytical and problem-solving skills.
* Strong verbal and written communication skills.
* Ability to prioritize tasks, manage workloads, and meet deadlines.
* High attention to detail and a logical approach to troubleshooting.
* Experience working with internal and external stakeholders.
* Ability to work independently and as part of a team.
What We Offer:
* Opportunities for professional growth and development.
* Collaborative and dynamic work environment.
* Competitive remuneration package.
The ideal candidate will possess excellent technical skills, strong analytical abilities, and excellent communication skills. They will be able to work effectively in a team environment and have a keen eye for detail.
If you are a motivated and experienced technology professional looking for a challenging role, please apply today.