We are a pastry shop currently based in marina market but now expanding our operation into a cafe / bakery where we aim to produce our pastries in the production kitchen for both the stall in marina market and set up a cafe/deli style operation to the frontThe RoleYou'll lead our shop floor and sales efforts end-to-end: managing the FOH team, elevating customer experience, driving revenue, and keeping daily operations humming. It's a hands-on role perfect for someone who loves hospitality, knows great pastries, and is energized by targets, teamwork, and beautiful displays.Key ResponsibilitiesFront of House OperationsOpen/close the shop; oversee daily service, cleanliness, and presentation.Manage POS, cash handling, till reconciliation, and reporting.Maintain impeccable standards of food hygiene, allergen communication, and safety.Sales & Revenue GrowthSet and track daily/weekly sales targets, average transaction value, and conversion.Recruit, train, and schedule FOH team; lead pre-shift briefings.Coach staff on product knowledge, service standards, and visual merchandising.Foster a positive, inclusive culture with clear expectations and feedback loops.Customer ExperienceGreet guests warmly, guide selections, and tell the story of our sourcing and craft.Inventory & AdminManage packaging, retail goods, and coffee/tea supplies; place orders.Maintain staff rota, training records, and compliance documentation.Qualifications2+ years in retail/hospitality management (bakery, café, deli, or specialty food preferred).Proven track record driving sales with excellent service..Confident with POS systems, cash handling, and basic reporting.Food safety certification (e.g., Level 2/Manager) or willingness to obtain.Barista experience a plus; social media familiarity beneficial.Skills & AttributesVisual merchandising flair and attention to detail.Calm under pressure; great communicator and problem-solver.Physically able to stand, lift, and work early mornings.Reliable, organized, and proactive.ScheduleFull-time; early mornings, weekends, and holiday periods required.Typical shifts 8a.m - 4p.m.Job Type: Full-timeJob Type: Full-timePay: €33,000.00-€38,000.00 per yearBenefits:Employee discountFlexitimeOn-site parkingWork Location: In person