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Front office manager

Dublin
The July B.V.
Front office manager
Posted: 2h ago
Offer description

Join Us in Opening The July Dublin!
We're expanding and we're bringing The July to the heart of Dublin.
On iconic Capel Street, our newest 105 apartment-hotel and restaurant is designed to become a welcoming place for travellers, neighbours and the community around us.
Thoughtfully developed, sustainably built, and shaped by local design, The July Dublin will feel both distinctly Irish and unmistakably The July.
The Job
At The July, we're all about great service, awesome teamwork, and having fun while we do it.
We're looking for a Front Office Manager who brings energy, a smile, and a passion for making every guest feel at home.
In this role, you'll be at the heart of our front desk, leading and inspiring the team while ensuring smooth day-to-day operations.
You'll oversee arrivals and departures, handle special requests, greet VIPs, and make sure every detail runs seamlessly across departments.
A key part of the role is maintaining brand standards while providing ongoing coaching and training to team members.
You'll also handle escalated complaints, review guest feedback, and work closely with the General Manager to drive service improvements.
Performance reviews, employee support, and keeping the team motivated and well-informed are all part of your day-to-day, alongside ensuring Health & Safety compliance.
If you love people, love leading a team, and love creating unforgettable guest experiences, this could be your next adventure!
What we are looking for:
A natural leader with a solid understanding of front office operations and a passion for developing people.
Inspires, guides, and supports the team to deliver their best every day.
Handles guest concerns and operational challenges with confidence and a positive approach.
Brings energy, enthusiasm, and a can-do mindset to create memorable guest experiences.
Thrives in a fast-paced, dynamic environment while keeping operations running smoothly.
A hands-on team player.
Knowledge of Health & Safety requirements, ensuring all regulations are followed.
Experience with Mews is a plus!
What's in it for you?
Competitive salary, depending on your experience.
Attractive benefits package, including an attractive bonus scheme, pension and health care.
Personal Growth: We invest in your personal and professional growth with personalized training opportunities.
Me-Time and Community Day: Enjoy a dedicated day for self-care and another day of community engagement.
Hotel & restaurant perks: Enjoy daily closing drinks, exclusive employee rates for stays at our hotels and a Friends & Family Rate, so you can share the joy with your loved ones.
Besides our own locations we also offer the "Hotel Employee Rate", where you can explore the world with discount rates for other hotels.
Team drinks, events & outings to (never) forget!
Your next story begins at The July: come share it with us.
We're part of The July
The July is a premium hospitality brand that's bringing the human touch to the way people travel.
We build beautifully designed spaces in different locations around the world.
The aim?
For guests to completely relax, go on new adventures, and create interesting connections.
In short, to stay their way.

#J-*****-Ljbffr

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