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Bodyshop Administrator
Reference: JUL20255953
Expiry date: 2025-08-19 12:02:00.000
Location: Dublin
Benefits: A superb range of exclusive, colleague-only benefits and discounts.
Bodyshop Administrator/Assessor
Location: Blanchardstown, Dublin
Northgate Ireland has been supplying and managing vehicles for businesses across Ireland for over 20 years. We continue to grow and dominate the light commercial vehicle market with depots in Dublin, Cork, Limerick, and Galway.
Our expanding network of branches and sizeable fleet enable us to deliver vehicles to customers faster than any other light commercial vehicle supplier, while minimizing downtime to keep vehicles on the road longer. Our fleet includes light commercial vehicles from leading manufacturers such as Mercedes Benz, Ford, Opel, Renault, Volkswagen, and Peugeot.
Due to our growth, we have a full-time vacancy in our Dublin branch's Bodyshop team.
This is a great opportunity for someone with similar experience.
Role Overview
Responsible for processing all damages requiring Bodyshop assessment and repair, ensuring vehicle downtime aligns with KPIs, and maintaining less than 2% of the Dublin fleet in Bodyshop at any time.
Key Responsibilities and Accountabilities
* Take additional images of damaged vehicles as needed for damage packs
* Upload damage packs to shared drives
* Perform quality checks on vehicles returning from repairs
* Notify the Workshop Manager of QC outcomes
* Manage and monitor vehicles in Bodyshop
* Handle documentation requests and updates
* Serve as contact point for Service Department and other departments
* Provide training support to satellite branches as needed
* Liaise with Asset Department regarding vehicle collection/movements
* Ensure timely job card creation and updates
* Update internal and external customers on repair progress
* Manage correspondence via email and letters
* Communicate daily with external Bodyshop
* Conduct weekly and monthly fleet audits
* Maintain filing systems
This list is not exhaustive; flexibility is required.
Person Specification - Education, Qualifications, and Training
* Leaving Certificate including Maths & English or equivalent
* Basic knowledge of vehicle panels and maintenance
* Experience in a Bodyshop setting
* Proven customer service skills and relationship building
* Strong communication skills
* Work ethic and ability to perform under pressure
* Proficient in Microsoft Office
* Organizational and administrative skills
* Enthusiastic with a can-do attitude
* Team player adaptable to change
* Experience in vehicle rental or motor industry preferred
* Body shop, warranty, or workshop experience desirable
* Apprentice mechanic or panel beater interested in administrative roles may apply
What We Offer
Competitive salary of €30,000 DOE per annum pro-rata, plus:
* 23 days holidays plus a day for your birthday (pro-rata)
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