Overview
Our client, a specialist engineering business delivering complex, bespoke projects, is seeking a
Head of Operational Delivery
to strengthen how work flows through the organisation.
Operating in a technically nuanced, fast-paced environment, this role exists to simplify delivery without over-engineering it. The focus is on creating clear, consistent, and intuitive ways of working that support bespoke delivery, improve predictability, and reduce unnecessary firefighting.
Reporting directly to the MD / COO, this is a hands-on leadership role with clear authority and accountability for operational delivery outcomes.
Key Responsibilities
* Own and improve the end-to-end flow of work from enquiry through delivery and close-out.
* Identify where variation is necessary versus where it is unmanaged or avoidable.
* Simplify and standardise core operational processes.
* Lead and deliver practical improvement initiatives across planning, scoping, execution, and reporting.
* Work closely with engineering and operational teams to design solutions grounded in reality.
* Drive implementation personally, ensuring changes are embedded and sustained.
* Improve visibility and predictability across delivery performance, including time, cost, margin, and quality.
* Challenge unclear logic, weak handovers, and inconsistent practices constructively.
* Use technology and digital tools to reduce admin and improve operational clarity.
The Ideal Candidate
* Proven experience leading operational delivery or change in complex, non-standard environments.
* Background in engineering, manufacturing, construction, or project-led businesses.
* Commercially astute, with a strong understanding of margin, risk, and delivery trade-offs.
* Technically credible and confident working with engineers and technical teams.
* Calm, resilient, and accountable, with the confidence to challenge and the judgement to listen.
* Clear communicator who leaves teams clearer, not overloaded.
The Package
* Base salary of €80,000 - €90,000
* Performance-related bonus
* Direct reporting line to MD / COO with a clear mandate to drive change
* Long-term progression opportunity within a growing engineering business