At Insomnia Coffee, we're passionate about serving exceptional coffee experiences to our customers. To achieve this goal, we need experienced and skilled individuals to lead our teams.
About the Role
This exciting position involves overseeing the daily operations of our stores, ensuring seamless execution of tasks, and motivating team members to provide excellent customer service. If you have a strong background in leadership, excellent communication skills, and a passion for delivering memorable customer experiences, we want to hear from you!
Key Responsibilities:
* Supervise store operations, including opening and closing procedures, stock management, and inventory control.
* Lead by example, demonstrating high standards of quality, safety, and customer service.
* Coach and develop team members to enhance their performance and confidence.
* Maintain a positive work environment, promoting teamwork, and addressing any issues promptly.
* Monitor sales performance, identifying areas for improvement, and implementing strategies to increase revenue.
Requirements:
* Minimum 1 year of relevant experience in a supervisory or leadership role.
* Strong leadership skills, with the ability to motivate and inspire teams.
* Excellent communication and interpersonal skills, with the capacity to build strong relationships.
* Able to work effectively in a fast-paced environment, prioritizing tasks, and managing multiple responsibilities.
* Passion for delivering exceptional customer experiences and a commitment to continuous learning and professional growth.
What We Offer:
* Competitive hourly rates.
* Flexible work patterns to suit your lifestyle.
* Free meal on every shift.
* Opportunities for career growth and development.
* Access to an Employee Assistance Programme.
We're looking for someone who is passionate about delivering outstanding results, has a strong work ethic, and is committed to making a positive impact on our customers' lives. If this sounds like you, please apply today!