Job Summary:
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* We are seeking a skilled professional to join our team as Clinical Systems Management/Emerging Technology Operations specialist.
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Career Overview:
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* This is an exciting opportunity for individuals with a strong background in clinical trials and data management.
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Key Responsibilities:
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* Maintain and grow a comprehensive understanding of various systems used across the organization in clinical trials.
* Develop and manage business process understanding, development, and support.
* Provide technical knowledge and assist with the coordination of all business system support, maintenance, and deployment activities.
* Assist with the timely installation of new releases and patches by providing technical expertise, associated training, and business process development.
* Resolve system issues quickly to ensure continued access and apply root cause analysis as needed.
* Support users with queries and incidents in line with agreed service level agreements.
* Identify system risks and issues and raise concerns appropriately.
* Apply knowledge and experience to continuously improve functionality and efficiency.
* Partner across functions, geographies, and vendor staff as needed.
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Requirements:
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* Bachelor's degree preferably in Computer Science or IT, or equivalent work experience.
* Applied experience in medical, quality, clinical drug development, or clinical information flow.
* Excellent oral and written communication skills.
* Strong problem-solving skills.
* Excellent self-management and organizational skills.
* Flexibility to adjust quickly and effectively to frequent change and altered priorities.
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Benefits:
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* Premium workspace.
* Flexible hybrid working options.
* Healthcare, pension, and life assurance benefits.
* Subsidized canteen.
* Onsite gym.
* Travel subsidies.
* On-site parking.
* In-house People Development services.
* Education Assistance.
* Wellbeing initiatives.
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Working Environment:
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* Diverse team of over 2000 employees across 60 nationalities.
* Collaborative and innovative work environment.
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Language Code: en