Job Title: Retail Store Operations Manager.
About the Role:
We're seeking an experienced professional to lead our retail store operations team. The ideal candidate will bring a high level of energy, focus, and commercial awareness to the role, driving exceptional customer service and operational excellence in a fast-paced environment.
Main Responsibilities:
* Take full ownership of store performance, including team development, operational efficiency, customer engagement, and compliance.
* Lead, support, and develop your team by providing ongoing training, regular feedback, and setting clear expectations for performance and conduct.
* Monitor and analyse sales data on a regular basis to identify trends, highlight opportunities, and implement improvements where needed.
* Assign roles and responsibilities based on individual team members' strengths and experience, supporting efficient daily operations.
* Foster a collaborative, team-oriented environment by placing collective success and shared goals above individual interests.
Key Skills and Qualifications:
* A minimum of 5 years' experience managing teams of 10 or more in a retail environment.
* Proven ability to lead, motivate, and develop high-performing teams.
* Strong commercial understanding with a track record in analysing sales and improving store performance.
* Excellent communication and interpersonal skills.
Benefits:
* A competitive salary and benefits package.
* Ongoing training and development opportunities.
* A supportive and collaborative team environment.