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Helping Construction & Engineering Professionals Find Their Next Career Move | Recruitment Consultant at Pivotal Recruitment - Stamp 4
Full-Time | Residential Mechanical & Heat Pump Systems
We are hiring a skilled and customer-focused Service Engineer to join a growing mechanical services provider. This role involves planned preventative maintenance, reactive servicing, and diagnostics across a range of domestic heat pumps and mechanical systems in residential developments (houses and apartments). You will play a key role in ensuring systems operate efficiently, safely, and in full compliance with contractual and regulatory standards.
Key Responsibilities
Carry out scheduled servicing and preventative maintenance on domestic heat pump and mechanical systems.
Diagnose faults, complete minor repairs, and elevate complex technical issues where required.
Support commissioning activities to ensure systems meet performance and quality standards prior to handover.
Conduct post-installation inspections and testing to verify compliance with industry regulations and project specifications.
Maintain accurate service reports, diagnostic notes, and parts usage records.
Adhere to all site health and safety procedures, including RAMS compliance.
Provide technical support to construction, installation, and commissioning teams when needed.
Use company digital tools (e.g., construction cloud systems) to complete checklists, issue service certificates, and generate customer invoices.
Engage with homeowners and tenants in a courteous, professional manner.
Participate in ongoing training programmes (heat pump technologies, ventilation systems, electrical safety, lone working, etc.).
Perform any additional tasks as required by the Senior Management Team.
What we are looking for:
Qualified Plumber or Electrician with proven experience working on heat pumps or domestic mechanical systems.
Demonstrated background in servicing or maintaining systems within construction, mechanical, or MEP environments.
Strong understanding of HVAC, pumps, chillers, ventilation, and general mechanical installations.
Experience with refrigeration or F-Gas systems is beneficial but not essential.
Safe Pass (or equivalent safety certification) required.
What’s on Offer
Competitive salary package
Company pension scheme
28+ days annual leave
Early finish on Fridays
Real opportunities for ongoing training and career development
Seniority level
Mid-Senior level
Employment type
Full-time
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