Technical Solutions Consultant, gTech Ads Sellside
gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help.
We provide a range of services from enabling better self help and in-product support to providing better support through interactions setting up accounts and implementing ad campaigns and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers.
Based on the evolving needs of our ads customers we partner with Sales Product and Engineering teams within Google to develop better solutions tools and services to improve our products and enhance our client experience.
About the Job
We take a customer centric creative and collaborative approach to provide foundational services and forward-looking business solutions to advertiser and publisher customers.
Through technical implementations optimizations and key solutions our product solution experts help customers attain their business goals while building long-term capabilities.
Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill product expertise and a thorough understanding of our customers complex needs.
Responsibilities
* Provide consultation deliver innovative and scalable solutions and conduct technical troubleshooting to help partners overcome day-to-day challenges.
* Assist clients in adopting new products via upgrades and migrations to ensure long-term success and provide client feedback on features to Product Management and Engineering.
* Ensure the technical aspects of client integrations by providing necessary documentation and technical guidance.
* Analyze and optimize existing client development to ensure success with the Google suite of products for partners.
* Collaborate with sales and partners to provide inputs on data management and workflows.