About UsThe Brandon House Hotel is a well-established and welcoming hotel known for delivering high standards of service and exceptional guest experiences. We are now seeking an enthusiastic and motivated Duty Manager to join our management team.The RoleThis is a key management position within the hotel and is ideal for an energetic, customer-focused professional who is looking to progress their career within a growing hospitality business.Reporting to the General Manager, the Duty Manager will oversee and manage all aspects of hotel operations during their shift, with a strong emphasis on Food & Beverage and Front of House departments. You will play a vital role in maintaining service standards, enhancing the guest experience, and supporting the overall commercial success of the hotel.Key ResponsibilitiesOversee daily hotel operations under the guidance of the General ManagerEnsure high standards of quality and service across Food & Beverage and Front of HouseLead, motivate, and support team members on shiftHandle guest queries and resolve issues in a professional and efficient mannerSupport sales initiatives and promote new and diverse business opportunities within Food & BeverageAssist in optimising revenue, controlling costs, and improving profitabilityEnsure compliance with health, safety, and company standardsThe Ideal CandidatePrevious experience in a hotel supervisory or management roleStrong customer service skills with a passion for hospitalityGood knowledge of hotel operations, particularly Food & BeverageEnergetic, highly motivated, and professional in approachStrong communication, leadership, and problem-solving skillsFlexible and able to work across a rotating scheduleWhat We OfferVery attractive remuneration package for the right candidateEmployee discountFlexible scheduleFood allowanceGym membershipOn-site parkingOngoing training and development opportunitiesIf you feel you have the skills, experience, and enthusiasm to succeed in this role, apply now and become part of the Brandon House Hotel team. Seniority level Not Applicable Employment type Full-time Job function Management and Manufacturing Industries Hospitality